Mobile Network has announced a partnership with SingularityNET aimed at improving customer support, introducing blockchain-based loan services, and advancing AI-driven credit rating. This collaboration allows World Mobile to showcase its blockchain-based mobile network capabilities while harnessing SingularityNET's AI technology.

Together, they aim to revolutionize products and services backed by Artificial Intelligence in the future.

Enhancing customer support is crucial for companies to retain their customer base. By integrating AI into the support system, Mobile Network aims to expedite query resolutions and optimize resource utilization. AI will handle generic inquiries, allowing support representatives to focus on more complex issues, thereby improving efficiency and providing quicker resolutions.

This partnership also extends to blockchain-based loan services and AI-powered credit rating, addressing the unbanked population worldwide, particularly in low and middle-income countries where traditional financial infrastructure is lacking. World Mobile and SingularityNET aspire to provide financial services to those with mobile devices but limited access to traditional banking.

Micky Watkins, CEO of World Mobile, expressed confidence in delivering real-world solutions through their collaboration with SingularityNET, empowering users and unlocking the potential of the mobile industry. Janet Adams, COO of SingularityNET, echoed similar sentiments, highlighting the opportunity to provide financial services to underserved populations.